Frequently Asked Questions
To better help us keep track of attendance and also to follow-up on our members and guests we have a check-in policy and procedure in place. Check-in also allows us to provide a more secure environment for our kids.
Q. Who needs to register and get a check-in card?
A. If you consider yourself to be a member of this church or plan on attending regularly, please register with our guest services team to obtain a check-in card. All guests or short-term visitors will receive orange wristbands for identification purposes only.
Q. Why do we need to check-in and check-out?
A. We know that this may be inconvenient at times, but for the sake of our guests and newcomers, we must do our best to create a safe and secure environment for all of our kids.
Q. I understand the need for check-in/check-out, but how are you enforcing the policy?
A. To better improve the process, please note that beginning July 4th, 2010 we ask that when you check-in have your children wear the name portion as their nametag. Be sure to hold on to your claim ticket because we will be checking those as you pick up your students. Someone must be present to pick up your child. Please do not ask your children to look for you after service.
Q. Can I have someone pick up my child for me?
A. Yes, as long as they have a claim ticket. If you cannot check in your children, you can have someone else check them in as well, as long as they have your card or security number (which is on the bottom right of your check-in card).
Q. What if I lose my claim ticket or card?
A. It happens sometimes. Just see one of our guest services volunteers and they’ll help you out. Please be ready to show some form of identification (like a driver’s license) so we can check it against our records.
